Terms & Conditions
These terms cover the use of this website and the services Blushush provides. By using the site or hiring us, you agree to them. A signed proposal or written quote for a specific project can add to or replace anything here for that project.
Using this website
The content on this site is for general information. We work to keep it accurate, but we cannot promise it is always complete or up to date. Please do not copy or reuse our content or designs without our written permission.
Our services
We provide branding, website design and development, marketing and AI services. Each project has a written quote that sets out what is included, the price and the timeline. Work outside that scope is quoted separately before we start.
Prices and payment
Prices are in pounds and exclude VAT unless we say otherwise. Payment terms are set out in your quote or invoice. Marketing services are charged monthly. Advertising budgets are paid by you directly to the advertising platform and are not part of our fee.
What we need from you
We rely on you for timely feedback, approvals, content and access. Delays on your side can move the timeline and, where they cause extra work, the cost.
Ownership
Once a project has been paid for in full, you own the final deliverables we create for you. We keep ownership of our own tools, templates and methods, and we may show the finished work in our portfolio unless you ask us not to. Third-party items, such as fonts, stock images and software, remain subject to their own licences.
Third-party platforms and costs
Hosting, domains, plugins, software subscriptions and advertising platforms are provided by third parties. Their costs and terms are separate from our fees.
Results
We work hard to deliver good results, but we cannot guarantee specific outcomes such as search rankings, Google Knowledge Panels, traffic, leads or sales. These depend on factors outside our control, including decisions made by search engines and advertising platforms.
Use of AI
Brand identity and design work is created by our designers. We use AI tools to support research, analysis and the AI systems we build for clients. Where we build AI systems for you, you remain responsible for reviewing what they produce before it is published.
Confidentiality
We keep your non-public business information confidential and use it only to provide our services.
Limits on our liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. Otherwise, and as far as the law allows, our total liability for any claim relating to a project is limited to the fees you paid us for that project, and we are not liable for indirect or lost profits.
Ending a project
Either of us can end a project in writing. You will pay for work done up to that point. Monthly services can be ended with notice as set out in your quote.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.
Contact us
Blushush, London, UK
hello@blushush.com